Frequently Asked Questions
PROSPECTIVE EXHIBITOR
What is included in my booth rental fee?
How do I purchase a booth, and how much do they cost?
What booth spaces are available?
BOOTH SET-UP
When can we move into our booth?
When can we break down our booth?
Where is the Marshalling Yard and why do I have to go there?
Can I use my own dolly/hand truck and move my stuff in to my booth?
Can I set up my own booth?
How do I find out my booth number and/or where I am located on the show floor?
How do I order items for my booth (i.e. carpet, electrical, furniture)?
When will I receive my Exhibitor Service Kit, and what does it include?
How do I find out if my booth meets all regulations?
Where do I ship my booth materials?
Where can I find placement of other companies at Hospitality Design 2008?
What are the deadlines for exhibiting?
Do I have to submit a booth approval form?
What does my insurance certificate need as additional insured for an Exhibitor Appointed Contractor?
MISCELLANEOUS
What is a show guide listing, and how do I make sure my company is listed properly?
How many exhibitor badges do I get for my company?
How do I get free expo passes for my clients?
How do I get a pre-show media list?
Where do I drop off my press kits onsite?
How do I upgrade my booth space?
What other opportunities are available for promoting my company?
When are future Hospitality Design events being held?
What is the dress code for the show?
Who attends the show?
TRAVEL
Where is Hospitality Design 2008 being held?
What hotels are offering special rates?
How do I book a hotel room?
How do I get an International Visa letter of invitation?
REGISTRATION AND BADGES
How do I register my exhibitor booth personnel?
What are the registration hours?
How do I make a change to my registration?
I am having problems registering on the website. Is there someone I can contact?
How can I find out/confirm that I am pre-registered?
When will I receive my badge?
What if the information on my badge that I received in the mail is incorrect?
Can I register onsite?
What is your cancellation policy?
ANSWERS
PROSPECTIVE EXHIBITOR
What is included in my booth rental fee?
- 8' high backwall drape - gray
- 3' siderail dividers - gray
- 7" x 44" booth identification sign with company name and booth number
- 24 hour general security for the exhibit hall - not individual booths
- Website and Show Guide Listing
- Unlimited Exhibitor Badges which permit access to the hall during move-in, show open and move-out
Please be aware the items NOT included in your space cost: booth carpet,electrical, labor, additional signage, material handling, shipping,telephone, audio visual, booth furnishings, hotel, travel, floral, booth security, etc.
How do I purchase a booth, and how much do they cost?
For availability and pricing information, please contact your sales representative (listed below) or click here to download an exhibit booth order form and fax it to 770.777.8776.
Jeff Brown at 770.291.5435
jeff.brown@nielsen.com
(Companies West of the Mississippi , IL & non-US companies)
Kristina Kurz at 770.291.5412
kristina.kurz@nielsen.com
(Companies East of the Mississippi)
What booth spaces are available?
Click here to view the current Floor Plan.
BOOTH SET-UP
When can we move into our booth?
This information is located in the exhibitor service kit in the exhibitor resource center.
TRAVEL
When can we break down our booth?
| TBA, please check the exhibitor service website in early 2008 for more
information. |
Where is the Marshalling Yard and why do I have to go there?
All common carriers must check into the Marshalling Yard before proceeding to the Sands Convention Center. Freeman has control over the Marshalling Yard and all freight operations for Hospitality Design 2008. The Marshalling Yard is located at 6675 West Sunset Road. Please direct all questions to Freeman 702.407.4696. This information is located in the exhibitor service kit in the exhibitor resource center.
Can I use my own dolly/hand truck and move my stuff in to my booth?
As defined under the Las Vegas, Nevada Show Site Work Rules, an exhibitor may "hand carry" material to and from their booth. The use or rental of dollies, flat trucks and other mechanical equipment is not permitted. Unloading or reloading at the dock or any and all contracted carriers will be handled by Freeman. Please refer to all the Union Rules & Regulations located in the exhibitor service center. If you have any questions, please contact Freeman at 702.407.4696.
Can I set up my own booth?
Full time employees of the exhibiting companies may set up their own exhibit and may utilize the local union for assistance. Any labor services that may be required beyond what your regular full time employees can provide, must be rendered by the Union. Using a non-union agency or company is prohibited.
How do I find out my booth number and/or where I am located on the show floor?
Click here for the Floor Plan. Click here for the Exhibitor List
How do I order items for my booth (i.e. carpet, electrical, furniture)?
Refer to Freeman online services or call Freeman at 702.407.4696.
When will I receive my Exhibitor Service Kit, and what does it include?
***Important*** New Service Kit Format
As a part of our Green Steps Program in 2008, the Exhibitor Service Kit will only be available online for all future HD events thus saving thousands of paper products by not having to print service kit information and show binders. Please visit the exhibitor section of the website.
How do I find out if my booth meets all regulations?
All exhibitors occupying 400 or more square feet of booth space must complete the Booth Waiver Request Form and return it by March 28, 2008 to obtain approval of your display by Show Management. All forms will be reviewed by Show Management to ensure compliance with the Booth Space Terms and Conditions and the HD Booth Construction Guidelines.
New in 2008 - cubic content guidelines will be observed. Refer to the HD2008 Booth Construction Guidelines for details found in the exhibitor service kit.
Where do I ship my booth materials?
Freeman has the responsibility of receiving and handling all exhibit materials and empty crates. Shipping order forms are on the Freeman online Service Center. Contact Freeman at 702.407.4696 if you have shipping questions. Regardless of which shipping method you use, all freight and bills of lading must be clearly marked with your designated freight move-in date.
Advance Shipping Address:
Hospitality Design 2008
Exhibiting Company Name
Booth #
c/o Freeman Decorating Company
6675 West Sunset Road
Las Vegas, NV 89118
Deadline: May 2, 2008 |
Direct/On-site Shipping Address:
Hospitality Design 2008
Exhibiting Company Name
Booth #
Sands Expo & Convention Center
201 East Sands Avenue
Las Vegas, NV 89109
Deadline: Based on targeted move in floorplan |
Where can I find placement of other companies at Hospitality Design 2008?
Click here to visit the Hospitality Design Floor Plan. You will see where all of the companies are currently located, including your neighboring booths. You can also click here for an alphabetical list of exhibitors.
What are the deadlines for exhibiting?
For booth availability, contact
Jeff Brown at 770.291.5435
email: jeff.brown@nielsen.com
(Companies West of the Mississippi, IL & non-US companies)
Kristina Kurz at 770.291.5412
email: kristina.kurz@nielsen.com
(Companies East of the Mississippi)
Do I have to submit a booth approval form?
What does my insurance certificate need as additional insured for an Exhibitor Appointed Contractor?
If you are planning to use an outside contractor to install/dismantle your display, please complete and return the Intent to Use Exhibitor Appointed Contractor Form along with a copy of your Exhibitor Appointed Contractor General Liability Insurance Certificate or they will not be permitted on the show floor to service your exhibit.
The Certificate of Insurance must include coverage in the amount of $2,000,000.00 combined single limit bodily injury and broad form property damage coverage, including broad form contractual liability. The following must be included or additional insured: Hospitality Design 2008, Sands Expo and Convention Center, Freeman and The Nielsen Company and certificate must cover the show dates including exhibitor move-in and move-out, along with the exhibiting company's name and booth number.
MISCELLANEOUS
What is a show guide listing, and how do I make sure my company is listed properly?
As an exhibitor at Hospitality Design 2008, your company name and web site address will be automatically listed on the official show web site (www.hdexpo.com) as soon as your booth payment is received in full. Then, YOU are in control and can log on and post your information. The information that you post on the web site will be downloaded before the show and used in the Show Guide onsite at Hospitality Design 2008. Instructions will be sent to exhibitors in early 2008.
How many exhibitor badges do I get for my company?
You get an unlimited number of exhibitor booth personnel badges for your booth. All exhibitor booth personnel working the booth (including set up and tear down) need to have a badge. Exhibitor registration can be found on www.hdexpo.com
How do I get free expo passes for my clients?
As an exhibitor at Hospitality Design 2008, you will automatically receive 50 free expo passes with your company name imprinted on the passes at no charge. To order more passes, please visit the exhibitor kit for the appropriate forms.
How do I get a pre-show media list?
Please check the website in early 2008 for more information.
Where do I drop off my press kits onsite?
Onsite at Hospitality Design 2008 there is a press room where media are qualified and given a show badge and event information. Exhibitors are strongly encouraged to bring press releases and press kits to the onsite press room. For Hospitality Design 2008, we recommend shipping about 25 press kits to your booth: then deliver 15-20 to the press room and keep the remaining kits at your booth. We do not recommend shipping press material directly to the press room, as you will incur additional fees.
How do I upgrade my booth space?
Call your sales representative (listed below) or click here to download an exhibit booth order form and fax it to 770.777.8709.
Jeff Brown at 770.291.5435
email: jeff.brown@nielsen.com
(Companies West of the Mississippi, IL & non-US companies)
Kristina Kurz at 770.291.5412
email: kristina.kurz@nielsen.com
(Companies East of the Mississippi)
What other opportunities are available for promoting my company?
Our goal at Hospitality Design 2008 is to find the best ways to put you in touch with your audience and to help you make sales. That's why we've developed several sponsorship opportunities that will enhance your presence at the show. Please check with your sales representative for more information.
When are future Hospitality Design events being held?
HD Boutique 2008
September 17-18, 2008
Miami Beach Convention Center
Miami, Florida
HD Expo 2009
May 14-16, 2009
Sands Convention Center
Las Vegas, NV
What is the dress code for the show?
The conference is business casual, including the Party by the Pool networking event. The Platinum Circle Awards attire is creative black tie.
Who attends the show?
Hospitality Design 2008 is the premier networking and solutions marketplace for designers, architects, owners, operators and buyers involved with restaurants, cruise ships, condominium-hotels, vacation ownership venues, resorts, hotels, senior living facilities, nightclubs and golf and country clubs.
TRAVEL
Where is Hospitality Design 2008 being held?
Sands Expo and Convention Center - 201 Sands Avenue, Las Vegas, NV 89109. Next to the Venetian Hotel on the Las Vegas strip.
What hotels are offering special rates?
Exclusive discounts on hotel rates are available for Hospitality Design 2008 participants! Make your reservations as early as possible for best availability! Note: Make your hotel reservations early since hotel rooms in Las Vegas are expected to sell out quickly during Hospitality Design. The official housing bureau of HD Expo 2008 is Ambassadors.
Phone: 866.772.4410
Online: Click here
How do I book a hotel room?
Making hotel reservations just got easier! For all hotels listed below contact Ambassadors Service Group, the Hospitality Design 2008 official hotel reservation service provider.
Phone: 866.772.4410
Online: Click here
Note: Make your hotel reservations early since hotel rooms in Las Vegas are expected to sell out quickly during Hospitality Design.
How do I get an International Visa letter of invitation?
Once you are registered and paid in full, send an email requesting a International Visa letter of invitation to Peggy Cross. A letter of invitation will be sent within five business days. Please note that if your visa request is denied by your country, you will receive a full refund for your registration fees.
REGISTRATION AND BADGES
How do I register my exhibitor booth personnel?
Please register your booth personnel by clicking HERE
What are the registration hours?
| Date | Time | Exhibitor /Attendee Registration |
| Sunday, May 11 | 1:00 PM - 5:00 PM | Exhibitor Registration |
| *wristband will be given to exhibitors from 7:00 AM - 1:00 PM |
| Monday, May 12 | 7:00 AM - 5:00 PM | Exhibitor Registration |
| Tuesday, May 13 | 7:00 AM - 5:00 PM | Exhibitor Registration |
| Wednesday, May 14 | 7:00 AM - 5:00 PM | Exhibitor Registration |
| | 8:00 AM-5:00 PM | Attendee Registration |
| Thursday, May 15 | 7:00 AM - 5:00 PM | Exhibitor/Attendee Registration |
| Friday, May 16 | 8:00 AM - 5:00 PM | Exhibitor/Attendee Registration |
| Saturday, May 17 | 8:00 AM -2:00 PM | Exhibitor/Attendee Registration |
How do I make a change to my registration?
Please visit www.hdexpo.com and have your badge number available or call CDS directly at 508-743-8502
I am having problems registering on the website. Is there someone I can contact?
Please contact our Registration Customer Service Department at hdexpo@cdsreg.com
How can I find out/confirm that I am pre-registered?
Click here here to go to exhibitor registration, and follow the instructions to pull up your company. Once you pull up your company name, you will be given the option to view your exhibitor booth personnel. If you have additional questions, please contact our Registration Customer Service Department at hdexpo@cdsreg.com
When will I receive my badge?
Those who have pre-registered before the April 24th deadline will receive their badges in advance. Those who register after this date may pick up their badges onsite in Hall G.
What if the information on my badge that I received in the mail is incorrect?
Please call CDS at 508-743-8502
Can I register onsite?
Yes, please visit the "Register Here" exhibitor registration counters at the Sands Convention Center during registration hours which is located in Hall G.
What is your cancellation policy?
Cancellation requests for refunds must be received in writing by April 16, 2008 and are subject to a $50 cancellation fee. No refunds will be given after April 16, 2008. Requests received will not be processed until after the close of the event. No refunds will be made for exhibit hall only registrations or special event/meal tickets. Cancellation requests should be faxed to 770.777.8700 or mailed to The Nielsen Company Registration Department, 1145 Sanctuary Parkway, Suite 355, Alpharetta, GA 30004. An organization may substitute one person for another.
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